Frequently Asked Questions

How long should my child come for?

This is a tricky one. It really depends on your child. The questions you should ask yourself when thinking about this are:

  1. How old are they?
  2. Have they been away from home before?
  3. What do they want out of a summer school?
  4. Do they have friends or siblings coming with them?

Alternatively please call us. We are very experienced and can usually help you work through the decision so that we make the best decision for your child.

How do I contact my child during their stay?

Campers can call home using our phone in the office. You can also send them emails which will we hand out daily. Of course, if your child brings their own mobile phone you can contact them during their free time.

Which countries do children join XUK English from?

Our students come from all around the world - from Spain to Saudi Arabia, Hong Kong to Nigeria and Russia to the Turkmenistan.

In 2019 (pre pandemic) our campers came from 39 different countries!

How many campers sleep in a dormitory?

We have a mix of single rooms and shared rooms which sleep up to six.

My child takes regular medication, what happens at camp?

Firstly, it is essential you have completed section 5 of the health form prior to attending XUK.Upon arrival, we will collect your child's medication. Our Health Coordinator will be responsible for the safekeeping of medication and ensure they visit at the at the correct times each day.

Will my child be able to do laundry during their stay?

There will be an opportunity for your child to wash their clothes once a week. The cost of the service is £6 per bag. Bags can be shared between dorm members. Our laundry service is not suitable for expensive or delicate clothing.

How are your staff recruited?

Our staff complete a lengthy and thorough application form before being invited to one of our structured, four-hour interviews.

During the interviews, they complete a range of tasks individually and in a team. They also demonstrate their skills at running an activity. Positions are then offered based on a successful interview, clear DBS check and references.

How can I obtain a visa?

After booking and paying your deposit, we can send a visa invitation letter (on request) to you to take to the British Embassy to obtain a visa.

Can we book optional extras once XUK English has begun?

Our Optional Extras fill up very fast, therefore we recommend booking them as early as possible to avoid disappointment. Once XUK English has begun, if we do have any spaces left then you are welcome to book your child onto them.

What is your cancellation policy?

If you wish to cancel a booking for any reason, you must do so at the earliest opportunity. Please see terms & conditions for further details and charges.

How long is the journey from the airport/station/London to XUK English?

Of course, the timings below are subject to traffic and necessary stops. But a guide from camp to:

Heathrow: 90 minutes

Gatwick: 120 minutes

Bristol: 90 minutes

St Pancras (central London): 140 minutes

Do I need to let you know my child's level of English before they arrive?

Your child will be tested on the first Monday of their stay with us by our English teachers. The students will then be grouped appropriately.

Will my child receive a certificate of completion at the end of their stay?

All of our students are presented with a certificate and report on the final Saturday of their stay.