Already Booked XUK Residential Camp?

Baggage

Please fit all luggage into one suitcase. Here is our kit list. They must bring all of the essential items. When your child arrives, please ensure that they have the following items ready to hand in:

• Medication in a named and sealed bag/container
• Passports & tickets. We keep these for safekeeping.
• Travel Insurance details

We also recommend reading through our Packing FAQs blog.

Packing

It is vital that your child packs for their stay or assists you. Upon their return, they will need to pack their belongings back into their bags independently.

Laundry

Children staying for longer than one week who require laundry may pay for this service on site. There is a charge for this (£6 per bag). This service is not suitable for delicate or expensive clothes, which should be washed by hand or not brought at all. All clothing will go through a washing machine AND tumble dryer. Clothes that are not clearly labelled with your child’s name will be at risk of being lost if they are washed. This is your and your child’s responsibility. Please clearly label everything. We have the right to label with marker pens to help minimise lost property.

Pocket Money

We advise approximately £40 – £50 per week, which should be sufficient. Pocket money can be spent at camp to buy merchandise or tuck or to buy snacks & souvenirs on trips.

Rules

It is vital that our campers are aware of our rules at XUK. These are in place to ensure that every camper is happy, healthy and most importantly safe during their stay with us. Please go through the XUK Way with your children before their stay.

Animal Team

Animal Teams and individual campers will be awarded Animal Team points throughout their stay for a number of reasons: politeness and manners, teamwork, being helpful, winning an Activity etc. At the end of each week, the winning Animal Team will be presented with certificates and prizes during the Saturday Show!

Citizen of the Week Award

Each week we present the ‘XUK Citizen of the Week’ award. This will be given to the best ‘Citizen’ at camp, who our leaders decide best sums up what’s good about XUK – kindness, a sense of humour, friendship, and a desire to make the most of camp. There will be a presentation each week and each winner will be offered one free week at one of our camps next year!

Star Student Award (XUK English only)

Each week we present the ‘XUK Star Student’ award. This will be given to the best XUK English ‘student’ at camp, who our teachers and DOS decide best sums up what makes an ideal student – hard work, supporting others, puts in 100% and has a thirst for knowledge. There will be a presentation each week. Winners will be offered 4 complimentary online English lessons with XUK!

The XUK policy on Mobile Phones and Electronic devices is in our Policies & Procedures

Please note:

1. There are strict restrictions for all campers, particularly for campers aged 12 and under.
2. WiFi is turned off at night time.
3. XUK do not monitor individual camper phones when they have access to them.
4. We strongly advise parents / carers to use parental controls on camper phones to restrict access and monitor. This includes:
   • Times they can use and not use their phone
   • Apps they can and cannot use
   • Filtering and blocking inappropriate content
5. Please ensure that the phone is ready to make contact with you as you wish. For example, if you are coming from abroad the phone will need roaming ability.
6. As with any items you bring to camp, it is essential that any devices are properly insured.

We will expect / assume you are coming directly to XUK unless you have specifically booked (with us) otherwise. Seats on transport runs are only guaranteed with full payment.

Airport & St Pancras (Eurostar) Service:

It is vital that we know the following information as early as possible for both inbound and outbound flights or the Eurostar:

• Airport (origin & destination)
• Flight number
• Airline
• Arrival & Departure times

If the airline asks you to provide information about who will be collecting your child, please give them the following information:

Richard Bernstein, XUK Residential, Dauntseys School, West Lavington, Devizes, Wiltshire SN10 4HE. Phone: +44 20 8371 9686

You must look at ‘Getting to XUK’ for information about flight and train times and the airports and station we pick up/drop off your children.

We strongly advise that your child carries with them the following documents whilst in the airport to prevent any avoidable delays:

• Your XUK confirmation which describes what your child is booked on and the appropriate details
• A signed and dated letter giving your permission for your child to travel unaccompanied to the UK
• Please check your airline/train if they have any specific requirements or forms for you to fill in to enable your child to travel to and from the UK – especially if they are travelling on their own

There will be a wait at the airport or station. It is essential that you pack a snack for your child to have on their transfer. We always leave plenty of time for traffic and take no chances!

Travelling directly to and from XUK:

• You are welcome to drop your child off or collect them directly from the camp, for full address and drop off / collection timings please see ‘Getting to XUK Residential‘.

VISAs & ETAs:

• If your child requires a VISA or an ETA to enter the UK, it is essential you prepare this in advance. Please see ‘Getting to XUK Residential‘ for more details.

Have a read through our ‘Arriving at Camp‘ blog.

Hygiene

As your children will be away from home, it is important that they can take responsibility for their own personal hygiene. They need to be able to:

• Brush their teeth independently
• Shower and wash themselves independently
• Dry themselves after a shower
• Change their underwear everyday
• Use deodorant or antiperspirant if age appropriate

Settling In

We understand that this may be a new, and difficult, experience and it is crucial our staff are the first point of contact for your child to make their stay as fun and easy as possible. It is important to tell them prior to camp starting that homesickness is normal and we are there to support them if they are feeling homesick.

Please help us help your child by telling them before and during camp to always talk to staff if they have any problems or concerns. If you (the parent) have any concerns, we also urge you to contact us and we can discuss anything relating to your child.

We recommend having a chat with your child about your expectations for their stay:

• The importance of trying new things whether that is a new food or activity
• Understanding the rules of camp and the responsibility to behave appropriately
• Making new friends even if they are going with someone
• Branching out from their own nationalities – making friends from around the world is very beneficial and if English is not their first language, it will encourage them to communicate in English

Contact with your children / XUK

We do allow campers to bring mobile phones and electronic devices to our camps at their own risk and responsibility. All campers must adhere to our Mobile Phone & Electronic Devices Use Policy and talk to our team first if they have a problem.

We have limited and restricted Wifi available for campers to use during their free time. There are other ways to contact your child, which we encourage…

Phone:

• XUK on camp: 01380 814 680 (during camp only)
• Head office (09:00 – 16:30): +44 (0)20 8371 9686

These are not emergency lines and not manned 24/7

If we cannot answer, please leave a detailed message. We will call you as soon as we can. Please be aware that our camp phone is not manned all the time. Do not be alarmed if you do not get a call from your child. They may be having too much fun!

Children can only use the office phone to call home once a week during their stay. This is because:

• There is limited time during the day when children are not in activities, eating or sleeping
• We need to keep our line free for emergencies
• It is vital if children have a problem they talk to us first so we can help them

Writing emails and letters:

Delivery of the post is very exciting for those who receive letters. The address is ‘XUK, c/o Dauntsey’s School, West Lavington, Devizes, Wiltshire SN10 4HE. Any food sent (or brought to camp) may be checked. This is for the health and safety of all children and staff, some of whom have very specific allergies.

You can also send emails to your children to
[email protected]. These are handed out at the next available meal time.

Daily updates and a selection of photographs from the day will be uploaded to Facebook, Tik Tok and Instagram. You can view all of the photographs from each day on your Ultracamp account.

Health Form

It is essential that you complete the Health & Medication Form on your Ultracamp account.

Medication

If your child is bringing any medication to camp, it is essential you add these each individually to your Ultracamp account. We must have this information to be able to administer medication.

All medication must be brought to camp in a named sealed bag or container with action plans. Some medications (eg: Autoinjector / asthma sprays need two and they must be in date).

Weekly Trip

We will be going on a whole camp trip each week to either Salisbury or Bath. It is an opportunity to do a bit of shopping and sight seeing whilst soaking up British culture.

Optional Extras

If you’d like to book an optional extra, you must let us know before camp starts. There are limited places on all extras and they are booked on a first come first served basis. Please note that days & details of optional extras are subject to change.

16 and 17 Year Olds

For our Whole Camp trip and Theme park optional extra we give parents of 16 and 17 year olds the option to let them go around town/theme park in small groups without being accompanied by our staff. In order to opt in to this, parents must complete the electronic permission letter which you will be able to find on your Ultracamp account.

Please do not hesitate to get in touch if you have any questions prior to camp beginning and have a look at our Frequently Asked Questions page.

Week 2: SIX: The six wives of Henry VIII take to the mic to tell their tales, remixing five hundred years of historical heartbreak into an 80-minute celebration of 21st century girl power. The New York Times royally decreed that SIX is ‘pure entertainment’! This sell-out intoxicating Tudor take-off has ‘an incredibly strong and powerful message. Boundary-pushing, genre redefining’ (The Australian) and is ‘a total blast’ (Chicago Tribune).

Week 4: Mamma Mia: The sunny, funny tale of a mother, a daughter and three possible dads on a Greek island idyll, all unfolding to the magic of ABBA’s timeless pop masterpieces. Whatever age you are, you can’t help but have the time of your life at MAMMA MIA!