We only use the best staff that are qualified and experienced and have followed our recruitment procedure. Most have worked at our camps before. Our teachers send in an application form and are then invited to a rigorous interview. Positions are then offered based on a successful interview, clear DBS check and references. We also constantly monitor the performance of our staff and ensure they are meeting your standards as well as ours.
Lessons and activities are currently taking place on Zoom. We use new meetings for each set of lessons and all have unique passwords.
Individual lessons can be rescheduled with 48 hours’ notice.
Group lessons cannot be cancelled – once you have signed up for the month, you can attend as many of the 12 lessons as you choose (we understand that many families will not make it to every lesson – and this is reflected in the price).
Yes, our teachers have a lot of experience preparing for EFL exams and can work towards a specific goal, whether it be exam preparation or other goals as specified by you, your child or school.
Absolutely – we will try and find the teacher with the most relevant / suitable experience. If there is something we can't do we will always tell you.
We offer a referral credit for every family that books the online lessons from your referral. It is a one-off £30 for each successful introduction (who books!).
Once you have started your lessons, you are not able to cancel. If you are not satisfied with your teacher (for private lessons) XUK will find an alternative teacher and if this is not possible, will refund your payment.
Yes, if enrolled in XUK English or conversation classes. We send an online test before arrival to assess the child’s level and place them in the right group.
Language is reinforced through structured lessons in the morning and practical, real-world use in afternoon activities and social interactions.
Yes. At the end of their stay, all XUK English students receive a certificate and a written report outlining their progress.
Only if spaces are still available. We recommend booking extras in advance as they fill up quickly.
Classes are kept small to ensure focused learning and better teacher-student interaction. Students are grouped according to age and ability.
