We have had a very successful 2018 at our day camps. Summer became full very quickly as we welcomed back lots of returning faces and some new ones too (don’t forget to book early next year to avoid disappointment).
There are lots of lovely parts of our camps and some areas we can improve further, to make things even better! Every year, we ask families to complete our feedback questionnaire. We are really excited to share the amazing feedback with you...
Our day camps are multi activity. We know that every child has different interests and talents. We do our best to ensure there is something for everyone on the timetable each day – sports, arts & crafts, drama and challenges!
We asked our parents to feedback on our activities...
96% of parents rated the quality of activities as good or excellent.
One family said “very happy with the camp overall, particularly as this was my daughter's first experience of it. Really liked the timetable given out on the first day. My daughter loved the lion and swimming.”
We are very fortunate to have an amazing staff team who ensure every child has a great time at our day camps. They are very experienced and enthusiastic. Without them, we would not be able to run our fun, high quality activities.
We asked our parents to feedback on our staff team...
97% of parents rated our staff as good or excellent.
Here are some lovely comments we received about our staff...
“I had two kids at camp for two weeks and they both had a fabulous time. The leaders were excellent. Thanks so much.”
“Lots of staff and I really felt security and the safety of my sons was there a very high standard.”
“Your professionalism is second to none.”
“Your staff are great, very friendly, seem to love kids!”
“Valued the ratio and presence of staff.”
“The staff were lovely - particularly friendly and helpful.”
We asked our parents to provide feedback about the team’s awareness and support of their child’s individual needs...
99% of parents stated that the staff were aware and supportive of their child’s individual needs! Thank you for providing useful information prior to camp starting.
We are incredibly proud to say that 100% of our parents would recommend XUK to a friend!
Finally, please do look at some of the great comments we received:
“I think the camp is extremely well organised and runs like clock work (especially in comparison to other camps).”
“Judging from the pictures there were plenty of activities each day with a very wide variety. Not once did either of my sons say they were not happy to go to camp.”
“My daughter was exhausted at the end of each day which I took as a very good sign! She particularly enjoyed some of the drama.”
“This is our first year and wish I had sent them earlier! My kids had an amazing time and can't wait to come back which is huge praise.”
“Great communication between staff and parents day to day on site as well as a very helpful office team. I wouldn't trust my three year old at any of the other camps we've done for my older one.”
“Mini Minors is so organised and timetabled so the children know what they are doing each day. If I have a query the office replies promptly.”
“She is so happy when we pick her up and looks forward to it all year!”
“For parents it is simple, convenient, trust-worthy, and good value. For our son, it is fun, safe and leaves him wanting to come back!”
Thanks again to everybody who completed our questionnaires. Your feedback is so valuable to us. We cannot wait to make 2019 even better! See you at Easter...