If you need to cancel a space at camp for any reason please complete this form and email or post to us. Please note there are cancellation periods and charges which will affect any refund that may be issued to you. These depend on the camp and when you cancel so please read the terms and conditions thoroughly.
If for any reason, the Camp is cancelled by XKeys Ltd, the total liability of XKeys Ltd to you will not exceed that proportion of the Fees XKeys Ltd have actually received from you. XKeys Ltd will not be held responsible for any costs incurred by you or the Camper in respect of travel, accommodation or other expenses not included in the Services.
The terms and conditions show in detail the policy for both day and residential camps which are different.